Customer Service
At the Lace Place of Lancaster County, we're committed to providing all of our customers with excellent service. If you're not satisfied with your purchase or experience at our store, for any reason, please let us know. It's our goal to meet and exceed your expectations.
Most questions can be answered by clicking on one of the following links or by visiting our Store Policies and FAQ (Frequently Asked Questions) pages.
If you have a question that can't be answered there, please send us an e-mail or give us a call.
To obtain the status of an order, enter the confirmation number and click Submit.
E-mail:
sales@laceplacelc.com
Phone: Toll Free: 1-877-738-5223*
Local: (717) 738-5223*
*Please note that the only orders we are currently able to accept by phone are for Homespun Tablecloths or lace orders over 100 yards. For smaller quantities, please order online or visit our retail store.
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